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Chartered Loss Adjuster

  • Degree: Actuarial Science
  • Masters: Actuarial Science
  • Advanced Diploma: Chartered Institute of Loss Adjusters(CILA)

Wanjiru Kimondo, a decade-long seasoned risk and claims manager at reinsurer level, is a Chartered loss adjuster by the Chartered Institute of Loss Adjusters (UK), specializing in property, business interruption, and other financial risks claims. She holds a Master's and a Bachelor of Science in Actuarial Science (1st Class Hons) from the University of Nairobi.

Fully licensed as a loss adjuster & risk surveyor by the Insurance Regulatory Authority of Kenya, she can prepare, analyze, and sign off on loss adjusting reports enforciable by the regulator & courts of law.

She has served for over a decade with a leading reinsurer headquartered in Kenya, with a mandate in the East & Southern African region, advancing through various roles in policy development, regulatory reporting and advocacy, compliance monitoring, training and development, risk and claims management, business development and underwriting.

Wanjiru is also the Country Coordinator for the West African Insurance Institute (WAII) for the East and Southern Africa region.

Resume

Summary.

Wanjiru Kimondo.

As a decade-long seasoned risk and claims manager at a reinsurer level, my academic background includes an Advanced Diploma as a Chartered Loss Adjuster from the Chartered Institute of Loss Adjusters in the UK, where I have honed my specialization in managing various financial risk claims.

Having served for over a decade with a leading reinsurer headquartered in Kenya, with a mandate in the East & Southern African region, I have developed expertise in policy development, regulatory reporting, compliance monitoring, actuarial analysis, training, risk management, and business development. Further emphasizing my dedication to professional excellence, I serve as an examiner for diploma qualifications at the Chartered Institute of Loss Adjusters, UK, and am also the Country Coordinator for the West African Insurance Institute (WAII) for the East & Southern Africa region.

These roles underlines my commitment to uphold the highest standards in training and knowledge dissemination within the loss adjusting industry.

Education.

Masters of Science in Actuarial Science (Honors).

University of Nairobi

Bachelor of Science in Actuarial Science (1st Class Hons).

University of Nairobi

Professional Certifications.

Advanced Diploma, Chartered Institute of Loss Adjusters (UK).

Adv. Dip CILA

Young Insurance Professionals Programme.

London School of Insurance

Leadership & Supervisory Training.

Programme for Management Development(PMD).

Strathmore University Business School

(a 1 year management & supervisory course)

Other Professional Roles.

Chartered Institute of Loss Adjusters, CILA (UK) Diploma qualification examiner.

Loss adjusting and claims management trainer of the institute of loss adjusters and risk surveyors of Kenya & the College of Insurance Kenya.

East Africa Reinsurance Company Limited reinsurance underwriting and claims management trainer (staff and clients).

Professional Experience.

Head of Operations.

2022 - 2024

East Africa Reinsurance

  • Assess and approve Non-Life reinsurance claims, manage underwriting risks, and oversee retrocession treaties and renewals.
  • Develop and update internal policies to comply with reinsurance regulations and align with industry best practices.
  • Ensure timely, accurate regulatory reporting and adapt to changing requirements.
  • Implement a compliance monitoring system, conduct internal audits, and address deficiencies.
  • Provide technical training for clients and staff to ensure comprehensive onboarding for new hires.
  • Identify and mitigate compliance risks, monitor risk exposures, and maintain open communication with regulators.
  • Oversee reinsurance contracts, collaborate with IT on data compliance, manage incident resolutions, and advocate for regulatory changes.

Senior Client Manager, East Africa Reinsurance

2019 - 2021

East Africa Reinsurance

  • Communicate and assess risks for reinsurance underwriting, review Non-Life claims for strategic approval, and contribute to retrocession treaty management and renewals.
  • Perform due diligence on clients to ensure compliance with regulatory and risk standards.
  • Ensure reinsurance contracts are compliant with regulations and contractual obligations are clear and enforceable.
  • Stay informed about regulatory changes and maintain compliance awareness through continuous training.
  • Advise clients on regulatory implications of reinsurance transactions and changes in regulatory requirements.
  • Mentor junior staff on compliance, ensure client-facing teams adhere to standards, and manage data protection and privacy in accordance with regulations.
  • Document client interactions, manage compliance-related reporting, collaborate with the risk management and compliance departments on client issues, and drive continuous improvement in client management processes.

Client Manager & Actuarial Analyst.

2013 - 2018

East Africa Reinsurance

  • Manage the assessment and communication of underwriting risks, ensuring timely and accurate approval and payment of Non-Life claims.
  • Maintain data integrity for actuarial models, ensuring accuracy, completeness, and compliance with regulatory standards.
  • Align actuarial models with industry and regulatory standards, documenting all assumptions and justifications.
  • Prepare accurate actuarial sections for regulatory filings, meeting all disclosure requirements and deadlines.
  • Verify compliance of pricing models and reinsurance products with regulatory guidelines, ensuring product changes meet standards.
  • Calculate and document reserve estimates accurately, supporting risk management in identifying and managing potential risk exposures.
  • Collaborate with internal compliance and legal teams on regulatory matters, providing guidance on actuarial processes and advocating for regulatory clarity.

Notable Claims Assignments:

Printing Factory, Kenya

Fire and Conloss (USD 11 Million)

Carton Manufacturing Factory, Kenya

Fire and Conloss (USD 10 Million)

Paper Industries, Kenya:

Fire and Conloss (USD 50 Million)

Mattresses Factory, Kenya:

Fire & Business Interruption (USD 10 Million).

Seronera wildlife lodge in Tanzania:

Fire and Business Interruption (USD 6 Million)

Mattresses Warehouse, Kenya:

Fire (USD 4 Million)

Contact

Contact Me

Email Me

wanjiru.kimondo@charteredlossadjuster.com

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